May 8, 2021

Product Owner

4 min read

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Job title: Product Owner

Company: Wells Fargo

Job description: Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Market Job Description About Wells Fargo India Solutions Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Business Services, Risk Services and Product, Analytics and Modeling (PAM). We are operating in Hyderabad, Bengaluru and Chennai locations. Department Overview The Technology Infrastructure (TI) team is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and International Infrastructure. Infrastructure Development & Automation The Infrastructure Development and Automation (IDA) team is responsible for delivery of enterprise class applications and services to stakeholders across the firm, with a deliberate focus on enabling and delivering to an API-first strategy. The team is responsible for definition of holistic user journeys to streamline user experiences through self-service capabilities. The team is comprised of a diverse and global workforce, operating out of multiple locations in the United States and India. About the Role: Senior Leadership position responsible for leading product strategy, including delivery, enhancement, marketing, execution, management and performance analysis of core services that are critical to the organization’s success. This includes coordinating and negotiating overall strategy and objectives in conjunction with technology and business partners across Wells Fargo, and is directly accountable for adherence to compliance, privacy and regulatory policies. The Product Owner is responsible for defining product vision/roadmap, documenting customer requirements, creation and prioritization of user/persona journeys, implementing design-thinking through customer centric journeys, drive Agile process and mindset, stakeholder management, define product standards, track for compliance and ROI, and measuring success through product metrics and insights. Key Responsibilities Include: Provide thought-leadership and expertise to formulate and execute on major strategies. Establish strong relationships with internal business leaders and senior executives to align to and drive strategic outcomes. Work with Product Architects, Engineers and internal customers to develop robust and scalable solutions. Coordinate and execute with a focus on expected outcomes and timelines, Manage prioritization across stakeholder groups, and provide on-going transparency Define product metrics and insights to measure service performance, return on investment(ROI) and customer satisfaction – leverage data-driven insights to identify improvement opportunities Define Product Service Level Objectives and Indicators for reliability measures Define user journeys through personas to streamline customer experiences, and increase the organization’s reach into the business through self-service capabilities Support and contribute to Agile ceremonies, and partake in Product Increment planning as required Support a Scaled Agile construct, with a focus on end to end Product Increment (PI) planning Manage through matrix organization where necessary, and work to align deliverables across partner teams Required Qualifications: Bachelor’s degree, or equivalent practical experience 15+ years of technology experience 15+ years of related experience (e.g., Product Management, Product Owner, Product/Technical Marketing) Strong technical knowledge of API strategy and management on an enterprise scale Strong relationship management skills Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to influence, partner, and negotiate with senior business leaders to drive strategic outcomes Market Skills and Certifications Desired Qualifications: Business consultation experience in defining key performance metrics, dashboards, or scorecards Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives Ability to manage efforts that require integration of multiple technology systems, operations, or processes Ability to drive and lead organizational change in a dynamic environment Ability to develop and lead implementation of strategic business development initiatives and marketing strategies A curiosity to learn new technologies, an ability to self-start and the discipline to prioritize while multi-tasking in a fast-paced environment will make you successful in this role Certifications as a Product Owner or Product Manager We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Expected salary:

Location: Bangalore, Karnataka

Job date: Wed, 28 Apr 2021 22:03:35 GMT
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